Last updated: 1 September 2026
[brackets] also need the actual registered company details filled in.
These Terms of Service ("Terms") are a contract between [Maker Safety Training — insert registered company name, company number, and registered address] ("we", "us", "Maker Safety") and the training consultant, trainer, or organisation that registers for an account on this platform ("you", the "Customer"). By submitting a registration request, or by using the Service after your account is approved, you agree to these Terms.
These Terms govern your use of the platform as a Customer. They do not create any contract between us and your delegates/candidates — your relationship with them is your own. Our obligations to delegates regarding their personal data are set out in our Privacy Policy.
We provide a hosted platform for running Design & Technology (and related) health and safety training: a branded delegate portal for issuing course sign-off checklists, collection of delegate submissions, PDF sign-off generation, and (where applicable) integration with the Design & Technology Association's records for accredited courses. We may add, change, or remove features, and may need to take the Service offline briefly for maintenance; we'll aim to give reasonable notice for anything planned.
Registration is by request — submitting the registration form does not create a usable account by itself. We review each request and, if approved, email you a link to set your password. You're responsible for keeping your login details confidential and for all activity under your account. Tell us immediately if you suspect unauthorised access.
Your plan (Starter or Pro) determines how delegate emails are sent and which features are available, as described at registration. Billing is currently invoiced manually against a per-submission rate agreed with you; we'll tell you before changing how you're charged. Unpaid invoices may result in your account being suspended until resolved.
You agree not to: use the Service to collect or process personal data unlawfully; issue training sign-offs for courses you haven't actually delivered; attempt to access another Customer's account or data; interfere with or disrupt the Service's infrastructure; or use the Service in a way that could bring Maker Safety into disrepute.
The Service is a record-keeping and sign-off tool. We do not deliver, supervise, or assess any training — you do. You are solely responsible for the accuracy of any course sign-off you issue, for the adequacy of the training your delegates actually received, and for complying with any accrediting body's (including the Design & Technology Association's) own rules. A signed record generated through this Service reflects what you and your delegate submitted; it is not our assessment of anyone's competence.
When you invite a delegate, you are a data controller for the personal data they submit (name, contact details, and — unless you've turned this off for D&TA-accredited courses in Settings — their address). We process that data on your behalf as set out in our Privacy Policy. You're responsible for having a lawful basis to collect it and for telling your delegates how you'll use it beyond what this Service already does.
We own the Service itself — its software, design, and the standards-checklist content we provide. You own the data you and your delegates put into it (submissions, signatures, uploaded resources). You grant us a licence to host, process, and display that data solely to provide the Service to you.
To the fullest extent permitted by law: we are not liable for any indirect or consequential loss, or for any loss arising from training you deliver, sign-offs you issue, or a delegate's subsequent use of equipment or techniques covered by that training. Our total liability to you under these Terms, for any single claim, is limited to the fees you paid us in the 12 months before the claim arose. Nothing in these Terms limits liability for death or personal injury caused by our negligence, or for fraud, where the law does not allow such a limit.
Either party may end this agreement with 30 days' written notice. We may suspend or end your account sooner if you materially breach these Terms (including issuing sign-offs for training that didn't happen) and don't fix it within 7 days of us telling you, or immediately for non-payment or unlawful use. On termination, we'll retain your data for the period set out in our Privacy Policy, then delete it, unless you ask us to export or delete it sooner.
We may update these Terms from time to time. We'll post the new version here with an updated date, and for material changes we'll email the address on your account. Continuing to use the Service after a change takes effect means you accept it.
These Terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.
Questions about these Terms: hello@makersafety.app [confirm this is the address you want published].